Terms of Service
Last updated 5 November 2026
These terms are the agreement between you and Benchley (“we”, “us”) for the use of Benchley, a scheduling service for businesses. By creating an account or using Benchley, you agree to them.
1. Who can use Benchley
You must be 18 or over and be using Benchley on behalf of a business. If you accept these terms for a business, you confirm that you have the authority to bind it, and “you” means that business.
2. Accounts and security
Give us accurate information when you sign up and keep it up to date. Keep your password and any API tokens secret, and turn on two-factor sign-in if you can. You are responsible for what happens under your account, including by people you invite to your workspace and the roles you give them. Tell us promptly at our contact address (coming soon) if you think someone has used your account without permission.
3. Acceptable use
You agree not to:
- use Benchley for anything unlawful, or to store or send data you have no right to use;
- attack, probe or overload the service, or try to get around its security or rate limits;
- reverse-engineer or copy the service, except as far as the law allows despite this term;
- resell or provide Benchley to others as a service without our written agreement.
4. Your data
You own your data. You give us a licence to host, process and display it only so far as needed to run and secure Benchley for you. We never use customer data to train AI models. You can export your data at any time. How we handle personal data is described in our Privacy Policy.
5. Confidentiality
Each of us will keep the other’s non-public information confidential, use it only for the purposes of these terms, and not disclose it except to people who need it to deliver the service and are bound to keep it private. This does not cover information that is public through no fault of the receiver, was already known to it, or that it must disclose by law.
6. Fees, renewal and refunds
- Pricing: the price is shown or agreed before you buy. There are no hidden fees. Taxes are added as stated at purchase.
- Renewal: a subscription renews only if you chose a renewing plan. The renewal terms are shown at purchase.
- Cancellation: you can cancel at any time. Cancellation takes effect at the end of the period you have paid for.
- Refunds: refunds are as stated in your order or plan. Otherwise we do not refund partial periods, except where the law requires it.
7. Availability and changes to the service
We work to keep Benchley running and will make reasonable efforts to do so, but we do not guarantee any level of uptime unless we have agreed one with you in a separate signed agreement. The service is provided “as is”. We may improve, change or remove features over time.
8. Suspension
We may suspend access to your workspace if fees are overdue, or if use of Benchley breaks these terms or puts the service or other customers at risk. Where we reasonably can, we will tell you why, and we will restore access once the problem is fixed.
9. Ending your use and getting your data
You can stop using Benchley at any time. We may end your access if you seriously or repeatedly break these terms. After termination you can export your data for 30 days. After that we delete it, as described in the Privacy Policy.
If you delete your workspace yourself, the data is removed straight away and cannot be recovered, so export anything you need first.
10. Limits on our liability
To the fullest extent the law allows, we are not liable for indirect or consequential loss, or for lost profits or revenue, and our total liability for any claim relating to Benchley is capped at the fees you paid us in the 12 months before the claim arose. To the same extent, we give no warranties about the service, including that it will be uninterrupted or error-free.
Nothing in these terms limits liability that cannot be limited by law.
11. Indemnity
You will cover us for losses, costs and claims from third parties that arise from your misuse of Benchley, your breach of these terms, or data you put into the service without the right to do so.
12. Changes to these terms
We may update these terms. If a change is material, we will tell you in the app or by email before it takes effect. If you keep using Benchley after the change takes effect, you accept the new terms. If you do not agree, you can cancel as described above.
13. Governing law
These terms are governed by the law of India, and the courts of India will decide any dispute about them, except where mandatory law says otherwise.
14. General
These terms, together with your order or plan, are the whole agreement between us about Benchley. If a part of them cannot be enforced, the rest still applies. If we do not enforce a right straight away, we have not given it up.
15. Contact us
Questions about these terms go to:
BenchleyPrivacy and legal: our contact address (coming soon)